My 911 Headset Crackled To Life With A Toddler's Terrified Whisper. "Mama?" She Asked. But Her Mother Was Gone. For 9 Minutes, I Listened To Her Alone, Barking Dogs, And A Crying Baby... Then She Said Two Words That Stopped My Heart: "Bang Bang." What Police Found When They Broke Down The Door Changed My Life Forever. The fluorescent lights of the Volusia County dispatch center hummed. It was a Tuesday. 7:00 AM. The kind of quiet that feels heavy, like the air is holding its breath. Fourteen yea