Last month, we published our Annual Report & Accounts for 2024-2025. Check out some of the highlights from the fourth and final quarter... • January 2025: We transitioned to a new service model in our Customer Hub. This involved a transition to an automated out of hours service that directly links critical calls to our duty officers. • February 2025: We were recognised by the Scottish Parliament as a key partner in an award-winning project led by Falkirk Council to restore the former Kinneil Ker

David Cooper, SEPA’s Flood Duty Manager, explains what flooding impacts we could see during a period of persistent and heavy rainfall across central and northeastern Scotland from tonight into Friday. Stay up to date with the latest flooding information: sepa.org.uk/flooding | Scottish Environment Protection Agency (SEPA)