Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs, or ...

A franchise’s core values and mission should be the foundation for every decision, especially when balancing growth with ...

New Jersey Transit is moving to improve the commuter experience at major transit hubs after battling rider criticism over its ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

The most straightforward way to talk to a live person is by calling their customer service hotline ((1-855-236-1028)). Delta ...

Companies like to think their clients love their customer service. But customers often disagree. Please watch the video at ...

Regardless of your area of business, certain skills are adaptable across every practice. Emotional intelligence and ...

Regardless of how busy HP's customer service line was, callers would be told HP was 'experiencing longer waiting times,' in a ...

The city of Georgetown launched a new customer service platform, askGTX, on Feb. 24, allowing residents and visitors to ask ...

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

Figures show over half of British Gas customers who contacted the energy giant for help reported a problem with the response.