Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs, or ...

A franchise’s core values and mission should be the foundation for every decision, especially when balancing growth with ...

Customer support is the lifeblood of any successful small business in today's busy world. Satisfied customers result in ...

SSA says the cost-cutting measures are aimed to streamline redundant layers of management and reassign employees to customer ...

Help Register Login Login Hi, %{firstName}% Hi, %{firstName}% Games Car rental The Social Security Administration (SSA) ...

"We are already short-staffed as it is,"one Social Security Administration employee said of the agency's plans to slash its ...

Companies like to think their clients love their customer service. But customers often disagree. Please watch the video at ...

The Social Security Administration announced a “massive” reorganization and “significant” job cuts on Thursday that critics ...

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The world is changing faster than ever. Technologies that seemed futuristic a decade ago are now commonplace, and consumer ...

The city of Georgetown launched a new customer service platform, askGTX, on Feb. 24, allowing residents and visitors to ask ...