After chatting with William, 16-year-old Clayton described the prince as "a genuine person, very down to earth," noting, "Obviously, he's been through the same situation as a lot of people so you can see when he does say he's glad of what we're doing, it's important because he knows what it's like for others."

Prince William has spoken of the grief he experienced as a child following the loss of his mother Princess Diana, reflecting on how "difficult" it can make life.

The Prince of Wales visited Child Bereavement UK's service centre in Widnes, marking his continued support as Patron of the charity since 2009. The Widnes facility stands as the charity's busiest service centre in the United Kingdom,