Customers tolerate inconvenience only until the experience starts feeling unfair, unpredictable and emotionally exhausting.
Lousy service, not the Iran war, killed Spirit Airlines.
WE’RE FOLLOWING BREAKING NEWS FROM OVERNIGHT. AFTER 34 YEARS, SPIRIT AIRLINES IS OFFICIALLY OUT OF BUSINESS THIS MORNING. THAT’S RIGHT. THE AIRLINE SAYS ALL FLIGHTS NOW BEEN CANCELED. CUSTOMER SERVICE ...