How do you deal with customers and clients at work? In this episode of Office English, Pippa and Phil talk about keeping customers happy. In today's episode of Office English, we're talking about how ...

Every agency has its own onboarding process to kick off partnerships with new client accounts. Even if an agency knows what a new client’s goals and needs are, the efforts of the agency’s teams would ...

To create effective marketing strategies, agencies must first diligently learn about their clients’ audiences to gain deep understanding of the target demographic. Because each client’s audience is ...