Almost every CSP has now accepted the need to judge itself at the top level by business-level KPIs rather than technical KPIs. This does not mean that nobody looks at technical KPIs. Rather, it means ...

The telecom industry's fast operation requires data-driven decision-making to achieve operational efficiency along with optimized network performance and enhanced customer satisfaction. Real-time data ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Large organizations can have thousands of employees at any given time. So, it might be ...

ISLAMABAD: Amid deteriorating telecom services in the country, the cellular mobile operators (CMOs) missed most of the key performance indicators (KPIs), set in their licences and the applicable ...