If the debt seems unfamiliar or has already been resolved, keep notes about the interaction and ask to speak with a human ...

If you've fallen behind on a $5,000 debt and a collection agency is hounding you for payments, you might be worried about what happens next. Owing a few thousand dollars to a debt collector can put ...

"Would you like to resolve it today by card or bank transfer?" The post Debt Collectors Are Being Replaced With AI Agents ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

Phone calls and letters are still going strong in debt collections, but outreach via digital channels such as text and emails is gradually creeping up. So is the use of artificial intelligence and ...

Artificial intelligence offers debt collection companies the opportunity to vastly improve margins while achieving higher levels of regulatory compliance and maximizing scalability, writes Ohad Samet, ...

A DIY approach to debt settlement can backfire if you don't understand the legal, financial and tax risks involved.

NORFOLK, Va. (WAVY) – A Texas man pleaded guilty to sending threatening messages to a Norfolk-based collection agency over a ...

A credit card charge-off won't wipe the slate clean, despite what it sounds like. Here's what happens instead.