Telling someone with ADHD that 'it's not a real condition' isn't the worst thing you can say to them—it pales in comparison with 'can we have a quick chat?' It's just one of the insights shared with ...

When a conversation feels difficult, don’t start with emotion; start with observation. Borrow a trick from military ...

Have you ever had to deal with a self-centered person in your work or your life? It’s an unpleasant experience most of us have had one time or another. It can be frustrating and exhausting when ...

These six books can help ease tensions. By Louisa Kamps Earlier in my career, I worked for a hot-tempered woman who, according to an office rumor, had thrown a shoe at one of my predecessors. Rattled ...

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

DEAR MISS MANNERS: I was dealing with someone who was complaining about a political situation, which he said made him feel very sad and scared. I replied, sincerely, that I was sorry he felt so bad ...