With digitization continuing to accelerate and global commerce reaching every corner of the globe, one thing lies at the heart of it all: payments. In the business-to-business (B2B) realm, we’re ...
U.S.-based Research by Vonage explores consumer sentiment around AI for customer support, highlighting perceived benefits and lingering concerns HOLMDEL, N.J., Nov. 21, 2024 /PRNewswire/ -- Improved ...
An omnichannel retention approach amplifies the reach of personalized retention offers by enabling every channel to present consistent offers to a particular customer irrespective of the channel. This ...