A letter arrives about a debt you don't remember, from a company you've never dealt with, for an account you never opened. For a growing number of people, that notice is how they first learn someone ...

The most difficult part of a debt collector's job has been, and always will be, establishing communication with the consumer they are collecting from. Debt collectors go to great lengths to establish ...

Business collection letters usually adjust their tone to the amount of time an invoice is delinquent. While the primary goal of a collection letter is to persuade the customer to submit payment, the ...