Microsoft is taking a page from rival Salesforce.com's book and is launching an online store for third-party applications and services that build on top of its Dynamics CRM and ERP products. Microsoft ...

NetSuite is the first of the Software as a Service (SaaS) vendors to introduce support for Apple’s vaunted iPhone. Called “SuitePhone,” it provides native support for Safari, the iPhone’s browser, as ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft has revamped its Dynamics CRM platform for 2013, ...

Google has been incrementally making its workplace products more and more functional — all, it seems, with one goal in mind. It would like to eat Microsoft Office 365's lunch. When it first launched ...

As a businesses and enterprises look to achieve maximum ROI, having a sales team equipped with the right tools to enable them to reach their goals is necessity. This is why sales and CRM apps are ...

Gartner has just produced some new figures that appear to confirm that customer relationship management (CRM) will have a significant mobile presence by next year. Over the next two years, Gartner ...

Growing a small business requires strategic investments in areas that will make your processes simpler and more productive. A CRM (Customer Relationship Management) software application is one of the ...

Before we understand why Salesforce is so popular, we first need to know the history of CRM. In the past, customer and sales management was completely manual, and business cards were indexed and ...

Gartner Research is reporting mobile CRM apps will grow 500 percent by 2014, another sign of a shifting market that has more to do with work getting done in the cloud more so than from a server behind ...

Salesforce.com is building new Windows 8 and Windows Phone 8.1 CRM apps, and integrating its CRM technology more tightly with Office and Office 365. Microsoft and Salesforce officials announced terms ...

HOLLYWOOD, Fla. -- Trent Witthoeft, director at Pershing Advisors Solutions, greeted the attendees at the "Creating Growth Through Customer Relationship Management" session at the INSITE conference ...