The Veilguard failing to meet EA goals with only half of the players it wanted, EA CEO Andrew Wilson is reflecting on why that happened.

Electronic Arts CEO Andrew Wilson recently spoke on an earnings call about the underperformance of Dragon Age: The Veilguard, which reportedly reached 1.5 million players. This was apparently around half of what EA was projecting,

The Veilguard. It was a serious misfire from a once-exceptional studio, and while I can understand why it resonated with some players—it was pretty, breezy and had fun, snappy combat—after Andromeda and Anthem,

Last week, publisher Electronic Arts mentioned that BioWare's latest game, Dragon Age: The Veilguard, missed sales projections by a whopping 50%. Was the game's lackluster performance due to a bad story? Outdated gameplay mechanics? Apparently, it was because it wasn't a live service game.

The CEO of Electronic Arts believes that the failure of The Veilguard is due to a failure to adapt to „evolving player demands.” In his view, they expect game-service elements.

The newest Dragon Age failed to meet internal targets, and EA said it's due in part to the "evolving industry landscape."

Dragon Age: The Veilguard might have sold more copies and made more money for EA if it had been a live-service game, the publisher's top brass appear to have suggested.

The Veilguard publisher EA has implied that the game would have performed better as a live-service title. Released in October 2024, Dragon Age: The Veilguard was the l

Although not directly referenced, that sounds very much like EA regrets sticking to a strictly single-player experience with The Veilguard, even though it reportedly pivoted in that direction mid-development. Of course, there was also EA's Anthem release back in 2019, which tried to tack-on live service to a BioWare RPG and failed miserably.

Three months have now passed since BioWare finally saw the long-awaited release of its new RPG Dragon Age: The Veilguard – and despite favorable reviews from critics, EA states that the game failed to reach a "broad enough audience."

In a new financial earnings call, EA CEO Andrew Wilson appears to imply Dragon Age: The Veilguard flopped because it isn't a live service game.