In addition, T-Mobile is offering up to 30% off Samsung TVs, home audio, appliances, etc., which is a deal that can be ...

Mobile apps that offer more accessible customer support options, such as in-app chat support or the ability to contact support directly from the app, can greatly improve retention and overall ...

Now, in a recent interview, T-Mobile CEO Mike Sievert shared the company’s plans to capitalize on artificial intelligence (AI) for customer retention.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.

If you’re not a T-Mobile customer but want to get these Magenta Status perks, shop eligible plans here.

T-Mobile's Privacy Center has quietly added two new toggles, and both enabled by default. The first, labeled "Fraud and identity theft protection," allows the carrier to ...

How Customer Retention Will Shape Success in 2025 In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can turn loyalty into a ...

Switch to T-Mobile and take advantage of the new Family Freedom deal today. Get four iPhones free and up to $3,200 off your old phones.

T-Mobile credited its customer-first mindset for the strength of its quarterly and annual results in a Q4 2024 earnings release last week. Total service revenues rose 6% year over year to $16.9 ...

Here's everything you need to know about T-Mobile Magenta Status, including the programs perks, deals, and discounts for T-Moblie customers.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.

What T-Mobile didn’t expect was the impact this kind of mentorship program would have on retention.